Find answers for shoppers and organizers below.
How do I find sales near me?
How do I follow an organizer?
How do push notifications work?
How do I search for specific items?
What is a Condition Rating?
Who decides the condition rating?
Can I dispute a condition rating?
What do item rarity tiers mean?
What is the Rare Finds feed?
What is a Hold or Reservation?
How do I cancel a hold?
What is a Treasure Hunt scan and how do QR codes work?
What is a Bounty?
What are Flash Deals?
How does bidding on auction items work?
How do I complete a purchase?
What payment methods are accepted?
How do I contact an organizer?
What is the return and refund policy?
How do I report a problem with an item?
What is the Explorer's Guild?
How do I earn XP?
What are Explorer's Guild ranks and what do I unlock at each level?
What happens to my rank each year?
What can I spend my XP on?
What is Hunt Pass?
What are seasonal challenges?
What are Treasure Trails?
What are Crowd Appraisals?
What is the Loot Legend?
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