Return & Refund Policy

1. How Returns Work on FindA.Sale

If you would like to return an item or request a refund, you must contact the individual seller or organizer directly. Each seller's contact information is listed on their sale page.

Whether a return is accepted And under what conditions depends entirely on the seller's own policy. Some sellers accept returns within a short window; others sell all items as final sale. If no return policy is stated in the listing, reach out to the seller before purchasing to ask.

FindA.Sale does not process returns or issue refunds on behalf of sellers. Any approved refund is arranged directly between you and the seller.

2. Before You Buy

We recommend taking a few minutes before purchasing to:

• Read the full item description and review all photos carefully.
• Check the sale listing for any posted return or final-sale policy.
• Message the organizer directly if you have questions about condition, dimensions, or authenticity.
• Confirm pickup or shipping arrangements before completing your purchase.

Taking these steps upfront is the best way to make sure you're comfortable with your purchase before money changes hands.

3. Disputes

If you and a seller are unable to reach an agreement on a return or refund, contact FindA.Sale support at support@finda.sale. We will review the situation and do our best to help mediate a fair resolution.

Please note that FindA.Sale acts as a neutral facilitator in disputes. We are not a party to the transaction between buyer and seller and cannot guarantee any specific outcome, but we take buyer concerns seriously and will work with both parties in good faith.

4. Item Condition

Most items sold on FindA.Sale are secondhand, vintage, or pre-owned. By completing a purchase, buyers acknowledge and accept the item's condition as described and photographed at the time of purchase.

If an item arrives significantly not as described, contact the seller immediately and reach out to our support team if needed. We evaluate these situations case by case.

5. Fees & Refunds

The auction buyer's premium is refunded with the item. When an auction purchase is refunded, you are refunded the full amount you were charged: the winning bid and the buyer's premium together. The premium is not held back. If you won at $200 with a 5% premium and paid $210.00, a refund returns $210.00.

Organizer subscription fees are separate and are not refunded through this process. If you believe a fee was charged in error, contact support@finda.sale and we will review it promptly.

6. Contact Us

Questions about a return or refund? We're here to help.

Email: support@finda.sale