Add Staff and Set Their Permissions
Let your team help manage sales. You control what each person can do — from posting items to marking things sold to managing payouts.
How it works
- Go to Settings → Staff.
- Click "Add staff member."
- Enter their email address and choose their role.
- They'll receive an invitation email. Once they accept, they're in.
- You can change what they can do anytime by clicking their name and adjusting their permissions.
Staff roles
Editor:
- Can create and edit sales
- Can add and edit items
- Can mark items sold
- Cannot see payouts or billing
- Cannot add or remove other staff
Use for: A helper managing your inventory during the sale.
Manager:
- Can create and edit sales
- Can add and edit items
- Can mark items sold
- Can view (but not change) payout info
- Cannot see billing
- Cannot add or remove other staff
Use for: A partner or team lead who needs visibility into sales performance and payouts.
Admin:
- Can do everything except change the account owner
- Can create and edit sales
- Can manage items and mark sold
- Can view and manage payouts
- Can see billing and change plan
- Can add and remove other staff (but cannot remove the account owner)
Use for: A co-founder or business partner you fully trust.
Accountant (view-only):
- Can view all sales and payout history
- Can view billing
- Cannot create, edit, or delete anything
- Useful for bookkeeping and tax prep
Use for: Your accountant or someone preparing tax documents.
How to add a staff member
- Go to Settings → Staff.
- Click "Add staff member."
- Type their email address.
- Select their role from the dropdown.
- (Optional) Type a note about why you're adding them — this shows only to you.
- Click "Send invitation."
- They'll get an email with an "Accept" link. Once they click it, they can log in with their own password.
How to change a staff member's role
- Go to Settings → Staff.
- Click the person's name.
- Click "Change role" and select a new one.
- Click "Save." The change takes effect immediately.
How to remove a staff member
- Go to Settings → Staff.
- Click the person's name.
- Click "Remove access."
- Confirm. They'll lose access immediately and won't be able to log in.
Common questions
Do they need their own FindA.Sale account?
They need an email address (which becomes their login), but you create their account when you add them as staff. They'll set their own password.
Can I add someone without their email?
No, we need a valid email to send them the invitation. They won't be able to access anything until they accept the invitation and set a password.
What happens to sales they created if I remove them?
They stay live. Removing someone doesn't delete their work — it just revokes their access.
Can one person have multiple roles?
No, each staff member has one role. If you need them to do different things, pick the role that covers most of what they need and manage the rest manually.
What if I want someone to only mark items sold and nothing else?
That's not a built-in role, but you can give them Editor access and tell them not to create or edit sales. For more granular control, upgrade to Teams, which lets you build custom permissions.
Can staff members add other staff?
Only if they have Admin role. Editors and Managers cannot invite others.
How many staff members can I add?
Pro includes one staff account (add more for $10/month each). Teams includes ten (add more for $5/month each).
What if a staff member forgets their password?
They can click "Forgot password" on the login page and reset it themselves.
Can staff members see the sale earnings or revenue?
Manager and Admin roles can view payout history. Editor cannot. Accountant role can view everything except sales management.
What if I want to give someone access to only one sale?
You can't limit staff access by sale. They get access to all sales under your account. If you need that level of control, you may need separate organizer accounts for different events.
Team planning tips
Small team (1–2 helpers): Give them Editor role. They help during the sale, you handle payouts and planning.
Growing operation (3+ people): Use Pro or Teams. Have one Manager who helps you oversee everything, and Editors who focus on specific tasks.
Multi-location operations: Use Teams and give each location a Manager so they can handle their own items and reporting.
Seasonal sales: Add staff members a few weeks before the sale, remove them after it ends. Keep only permanent team members added year-round.
Ready to put this into practice? Your next sale starts here.